The CX Equation

Całkowity czas trwania:5 h 53 min

	Why Frictionless CX Creates Forgettable Brands, and What Works Better	The CX Equation	39:52
	Why User Research Is Your Competitive Edge in Modern CX Strategy	The CX Equation	42:33
	Test Smarter, Grow Faster: Nicole Storey on Experimentation	The CX Equation	38:05
	Problem First, AI Second: What Great CX Leaders Get Right	The CX Equation	42:56
	Designing for What Customers Really Want - Not Just What They Say with Andy Sage	The CX Equation	50:50
	What 2025 Taught Us About AI, Composable Tech, and Marketing Control	The CX Equation	48:38
	The Secret to CX Superpower at a Global Scale	The CX Equation	34:05
	Why Creativity Is the Missing Link in Customer Experience	The CX Equation	28:57
	Personalisation - The Secret to Customer Value	The CX Equation	27:33
	Welcome to The CX Equation	The CX Equation	00:24